Achieving an Inclusive Digital Economy


Available in Bahasa Indonesia only

Indonesia is facing challenges in achieving an inclusive digital economy. First, the internet networks and supporting infrastructure are not evenly available in rural areas, particularly in the disadvantaged, frontier, and outermost (3T) areas. Second, the availability of the internet networks does not guarantee equality of access to the internet and its use especially for women, the poor, the elderly, the low-educated citizens, and people with disabilities. Third, digital transformation for business expansion has not been fully achieved. Fourth, awareness of the importance of social protection among enterprises and workers involved in the digital economy ecosystem is still low.  

This policy brief offers four recommendations to achieve an inclusive digital economy.

  • The government, in this case the Ministry of Communication and Information Technology (Kemenkominfo), needs to ensure the provision of the internet networks in rural areas, particularly in the 3T areas, as well as for the agriculture sector. 
  • Kemenkominfo needs to balance the provision of the internet networks with increasing digital literacy to guarantee access to the internet for women, the poor, the elderly, the low-educated group, and people with disabilities. This must be followed by an effort to improve awareness of the importance of administrative documents as a prerequisite for the participation in the digital economy ecosystem. 
  • BPJS Kesehatan and BP Jamsostek should collaborate with application-based companies to disseminate information on the importance of social protection for enterprises and workers involved in the digital economy ecosystem.  
  • Particularly in the midst of the COVID-19 pandemic, the Ministry of Trade needs to postpone the implementation of business legalization. After the impact of the pandemic has subsided, business legalization needs to be implemented gradually, starting from medium enterprises, small enterprises, and finally micro enterprises.

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