Analysis of Digital Skills Development in The Public Sector in Indonesia

Monitoring, Evaluation and Learning
Policy Research

The COVID-19 pandemic has proved that digital transformation is a must for the public sector. In fact, the initiative to go digital in Indonesia was started when Presidential Instruction No. 3/2003 on National Policy and Strategy on e-Government was issued and later re-intensified in 2018 when Presidential Regulation No. 95/2018 on e-Government was issued. However, it takes digital skills in public sector to implement e-Government. In reality, only limited numbers of government employees have digital skills as explicitly written in Presidential Regulation No. 95/2018. This is in line with the condition in labor market in the country. The study of Amazon Web Service and AlphaBeta (2021) say that 19% of workers have basic digital skills, and 6% have middle level skills. This findings are in line with the recent study of SMERU, Oxford, UNESCAP (2022) highlighting that fewer than 1% of Indonesian workers have advanced digital skills. At the same time, the public sector in many countries cannot compete with the private sector in the war for talent.

Research Area 
digital skills
Public sector
Civil servant
State civil apparatus
Publication Type 
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