December, 2014 |
Palmira Permata Bachtiar, Luhur Bima, Robert Justin Sodo, Halilul Khairi, Fransisca Fitri
This edition discusses the implementation of service standards in Indonesia, and details the findings of a study by SMERU on this topic in three kabupaten/ kota (districts/cities).
December, 2014 |
Angela Kearney, Gracia Hadiwidjaja, Cindy Paladines, Matthew Wai-Poi, Joseph Natanael Marshan, M. Fajar Rakhmadi, Mayang Rizky, Simrin Singh, Sarah McLeish, Ronald U. Mendoza, Mari Chrys R. Pablo, David B. Yap II, Wibowo L., Harmiko M. P., Aristyanita V., Santika O.
In this newsletter edition, we present the abridged version of five selected papers from the papers presented during the conference to represent the themes which were highlighted in the conference.
