Application of Service Standards in Kota Singkawang, Kabupaten Luwu Utara, and Kota Probolinggo: Lessons from the Kinerja-USAID Program

Monitoring, Evaluation and Learning

This publication is only available in Indonesian.

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Author 
Palmira Permata Bachtiar
Robert Justin Sodo
Luhur Bima
Author(s)
Research Area 
East Java
West Kalimantan
South Sulawesi
Keywords 
service standard
minimum service standard
public service standard
decentralization
local governance
Publication Type 
Report
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